Hotel Portal

Phygital Extensions

Bridge the physical and digital worlds of hospitality

New Luxury Guide is not only a hotel growth dashboard. It is also a phygital operating layer for modern hospitality — helping hotels connect in-property experiences with digital engagement systems, AI staff tools, and a growing ecosystem of experience partners.

AI-Powered Operations

Staff Copilot and Aura OS bring AI intelligence directly into your day-to-day hotel workflows

Physical Meets Digital

QR flows, mobile touchpoints, and digital guest journeys that connect seamlessly to physical property moments

Modular Expansion

Each extension is independently powerful — choose what your property needs now, expand as you grow

Aura Experience OS

Experience OS

On-property guest lifecycle orchestration

A phygital operating layer for modern hospitality. Manage the complete digital guest journey from pre-arrival preferences to in-stay experience delivery and post-stay engagement — all connected to your physical property operations.

On-property guest engagement workflows
Digital guest journey orchestration
In-stay content delivery via QR & mobile
Room, spa, dining, and concierge experience layers
Post-stay referral and feedback loops
Open Aura OS

Staff Copilot

AI Copilot

AI productivity layer for your hotel team

An always-available AI assistant that empowers hotel staff with instant answers, operational context, and drafting support — from concierge recommendations to sales follow-up, communications, and internal coordination.

Answer internal operational questions in seconds
Quickly surface policies, offers, and advisor notes
Support sales, concierge, marketing, and guest experience teams
Draft follow-up messages and outreach content
Summarize internal tasks and communication threads
Open Staff Copilot

Aesthetic Engine

Visual AI

Visual intelligence for luxury brand consistency

A high-end visual optimization module that helps hotels maintain brand integrity across every digital touchpoint. Improve how your property looks and presents across the platform — from hero images to campaign aesthetics.

Optimize featured image and asset presentation
Improve visual storytelling across your profile
Suggest better profile layout and media ordering
Maintain luxury brand consistency in campaigns
Analyze and improve campaign visual performance
Open Aesthetic Engine

Phygital Marketplace

Marketplace

A marketplace for physical-digital hospitality tools

Connect your hotel with the tools and services that help bridge physical hospitality and digital engagement. From guest engagement technology to immersive event tools and digital-physical experience products.

Guest engagement tools and digital signage
Immersive content modules for on-property experiences
Event technology and interaction products
Physical-to-digital journey enhancement services
Partner tools that extend hotel operations
Open Marketplace