Advisor Portal
Aura Guest Handoff
Transfer your client notes and preferences to the hotel Aura system before arrival
My Upcoming Guests
Ms. Chen Wei
Aman Kyoto · Jun 12 – Jun 16 · RES-4821
Handoff Sent
Advisor Notes
Celebrating 10th anniversary. Low-touch service. Tea instead of champagne. No strong floral scents.
Special Requests
Warm lighting, private garden suite, morning silence
Private Tea CeremonyOnsen access AM
Aura Handoff Timeline
Pre-Arrival (72h)
Preference cards + hotel aesthetic preview
Pre-Arrival (24h)
Room atmosphere reminder + arrival time
At Check-In
Digital key + welcome note
During Stay
Marketplace nudge: tea ceremony
Pre-Checkout
Memory album + referral prompt